Privacy Policy
Effective Date: 04-Sep-2024
Last Updated: 04-Sep-2024
Introduction
Welcome to the website of URBAN EXPLORER – FZCO (“Company”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website.
Who We Are
URBAN EXPLORER – FZCO is a freezone company with license number 41145, registered with the Dubai Integrated Economic Zones Authority, and located at DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai. For any inquiries regarding your privacy, please contact us at info@urbanexplorer.travel.
Information We Collect
1. Personal Information
We may collect personal information that you voluntarily provide to us when you register on our website, subscribe to our newsletters, respond to surveys, fill out forms, or engage in other activities on our website. This may include your name, email address, phone number, mailing address, payment information, and any other details you provide.
2. Usage Data
We may automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, referring URLs, access times, and pages viewed directly before and after accessing our website. We may also collect information about the device you use to access our website, including its type, model, and unique identifier.
3. Cookies and Similar Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect and store information about your browsing behavior. For more information on our use of cookies, please refer to our Cookie Policy.
4. Sensitive Information
We do not intentionally collect sensitive personal information (such as health information, race or ethnic origin, political opinions, religious beliefs, or other sensitive data) through our website. If you voluntarily provide such information to us, you consent to its processing as described in this Privacy Policy.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our website and services.
- To communicate with you, including responding to your inquiries and providing updates.
- To personalize your experience on our website.
- To analyze usage patterns and improve our website’s performance.
- To process transactions and send you related information, including purchase confirmations and invoices.
- To send you marketing communications, if you have opted in to receive them.
- To comply with legal obligations and protect our rights.
Disclosure of Your Information
We may share your information in the following situations:
- With service providers who assist us in operating our website, conducting our business, or providing services to you.
- If required by law or in response to valid requests by public authorities, such as a court or government agency.
- If we believe that disclosure is necessary to protect our rights, property, or the safety of our users or others.
- In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With your consent or at your direction.
Third-Party Services
We may use third-party service providers to help us operate our website, provide services to you, or manage our business. These third parties may have access to your personal information, but they are contractually obligated to use it only for the purposes we specify and to protect your information to at least the same standards we do.
Security of Your Information
We use reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, modification, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights under applicable data protection laws, including the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, please contact us at info@urbanexplorer.travel. We will respond to your request in accordance with applicable data protection laws.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you believe we might have any information from or about a child under 13, please contact us at info@urbanexplorer.travel.
International Data Transfers
Your information may be transferred to, stored, and processed in countries other than the country in which it was originally collected. These countries may have data protection laws that are different from those in your country. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
URBAN EXPLORER – FZCODSO-IFZA, IFZA Properties,
Dubai Silicon Oasis, Dubai
Email: info@urbanexplorer.travel
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
